Nigeria’s NERC to Monitor Electricity Quality

The Nigerian Electricity Regulatory Commission (NERC) announced its commitment to regulate the quality of service regarding electricity supplied to customers throughout the country.

By monitoring electricity meter turnover time for customers, as well as the various interruptions to supply, NERC aims to improve the delivery of stable power.

The Commission is focusing on discontinuing estimated billing and ensuring that customers who have made a payment receive their electricity meter within ten days.

“We are working with other stakeholders to improve mass metering as this is important to everyone,” said Nathan Shatti, NERC Commissioner, Finance and Management Services. “However, customers must confirm the availability of meters before making payment.”

The NERC Commissioner also noted that the failure of Electricity Distribution Companies (DISCOs) to provide customers with meters within ten days of payment directly violates regulation.

The announcement was made at a virtual Town hall meeting, in which representatives of DISCOs, Meter Asset Providers and various other stakeholders were present, in an effort to promote dialogue regarding the domestic electricity sector.